How can we help?

Is it really free to list?

Yes. Creating a listing, receiving inquiries and having a professional profile are free.

How long does it take for my listing to go live?

Our team reviews each listing before it is published. We do not yet publish a fixed turnaround time. [Turnaround wording to be confirmed before launch.]

My verification email has not arrived.

Check your spam or junk folder. Verification links expire after one hour. To get a new link, try signing in with your email and password; we will send a fresh one. Sign in.

I forgot my password.

Use Forgot password. The reset link expires after one hour. Resetting your password signs you out of every device.

Who can see my contact details?

Your login email is never shown publicly. A professional profile shows only the contact details you choose to add to it. Buyers reach you through the inquiry form, and their message is sent to your account and your email.

A reviewer sent my listing back. What now?

Open the listing in your account and read the note from our reviewer. Fix what it asks, then submit the listing again for review.

What does ‘Licence not yet verified’ mean?

It means we have not yet checked the licence number, or none was given. It is not a finding that the professional is unlicensed. Read more on Trust and verification.

Account, listing and technical questions: [Support email address — to be confirmed by Roy Sunpayco before launch]

Looking for a property? Tell us what you need, and our team will help you find it.

If a listing looks wrong or misleading, include its listing reference (shown on the listing page) and what you noticed.